Terms of Service

Terms of Service

Last updated: August 2026

Welcome to Awespire. These Terms of Service govern your access to and use of our website, products and services.

By visiting our website, creating an account, placing an order or otherwise using our services, you agree to these Terms of Service. Please read them carefully before using the website.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website under the supervision of a parent or legal guardian.

You may not use our products, website or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code or any material intended to interfere with the operation or security of the website.

2. General Conditions

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms or unlawful activity.

We may update, modify or discontinue any part of the website or our services from time to time.

Your use of the website is subject to these Terms as well as any additional policies referenced on the website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, compatibility information and other details displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device, display settings, lighting or manufacturing variations.

Product features, specifications, packaging and availability may occasionally change without prior notice.

If compatibility with a specific device is important, please review the product information carefully or contact us before placing your order.

4. Pricing

All prices displayed on the website are shown in Indian Rupees unless otherwise stated.

Applicable taxes, shipping charges or other fees, where relevant, will be displayed during checkout.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been successfully confirmed, except where an obvious pricing or technical error has occurred.

5. Orders

Placing an order does not automatically guarantee acceptance of that order.

An order is considered confirmed once payment has been successfully processed, where applicable, and we accept the order for fulfilment.

We reserve the right to cancel or limit an order in situations including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Payment failure
Delivery restrictions
Technical or system errors

If we cancel a prepaid order after payment has been successfully received, the applicable amount will be refunded.

6. Payments

Available payment methods will be displayed during checkout.

Payments may be processed through third-party payment service providers. Their own terms, privacy policies and security practices may apply to your transaction.

You are responsible for providing accurate billing and payment information.

Awespire does not directly store your complete card or banking credentials.

7. Shipping and Delivery

Orders are delivered to serviceable locations in accordance with our Shipping Policy.

Delivery timelines shown on the website are estimates and may vary due to courier availability, weather conditions, public holidays, transportation disruptions or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

For full details, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns and refunds are subject to the eligibility requirements and conditions stated in our Returns & Refunds Policy.

Certain items may not be eligible for return depending on their condition, category, usage or the specific terms displayed on the product page.

Please do not send a product back without first following the return procedure provided by our support team.

For complete information, please refer to our Returns & Refunds Policy.

9. Order Cancellation

You may request cancellation or modification of an order before it has been dispatched.

Once an order has been shipped, cancellation or modification may no longer be possible.

To request a cancellation or modification, contact us as soon as possible and include your order number.

10. Accuracy of Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.

We reserve the right to correct such errors and update information when necessary.

11. Intellectual Property

All content displayed on the Awespire website, including logos, branding, text, graphics, photographs, videos, product presentations, design elements and website content, is owned by or licensed to Awespire unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell or commercially exploit our content without prior written permission.

Personal and non-commercial use of the website is permitted.

12. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, courier partners, social media platforms or other external services.

These third parties operate independently from us.

We are not responsible for the content, availability, privacy practices or services provided by third-party websites.

You should review the relevant third party's terms and policies before using their services.

13. User Submissions and Feedback

If you voluntarily submit feedback, reviews, suggestions, photographs or other content to us, you confirm that you have the right to provide that material.

You must not submit unlawful, misleading, abusive, defamatory, infringing or malicious content.

We may remove content that violates these Terms or applicable law.

14. Prohibited Uses

You may not use the website or our services:

For unlawful or fraudulent purposes
To violate the rights of another person
To distribute malicious software
To interfere with the security or operation of the website
To attempt unauthorized access to our systems
To submit false or misleading information
To scrape, copy or commercially exploit website content without authorization
To impersonate another person or entity

We reserve the right to restrict access where misuse is identified.

15. Availability of Services

We aim to keep the website accessible and operational, but we cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable due to maintenance, technical issues, security updates or circumstances outside our reasonable control.

16. Disclaimer of Warranties

Products and services are provided subject to the warranties, descriptions and protections applicable to the relevant product and under applicable law.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded.

Except where otherwise required by law or expressly stated by us, we do not provide additional warranties beyond those applicable to the relevant product or service.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Awespire will not be liable for indirect, incidental or consequential losses arising solely from the use or inability to use the website or services.

Nothing in these Terms limits liability where such limitation would be prohibited by applicable law.

Your statutory consumer rights remain unaffected.

18. Indemnification

You agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms or infringement of the rights of another person.

This provision applies only to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable where permitted by law.

20. Termination

We may suspend or terminate access to our services where a user materially violates these Terms, engages in fraudulent or unlawful activity, or misuses the website.

Provisions that are intended to continue after termination will remain effective.

21. Governing Law

These Terms of Service are governed by the laws applicable in India.

Any dispute relating to these Terms, our website or our services will be handled in accordance with applicable Indian law and any legally applicable jurisdiction requirements.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our products, services, website practices or legal requirements.

The latest version will always be posted on this page along with the updated revision date.

Continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.