Fah & Fah Max Privacy Policy

Last updated: September 30, 2026

Fah is developed and published by Oscar & Co under the Awespire brand. This Privacy Policy explains how information is handled when you use Fah, its premium features known as Fah Max, and related support services.

Some features described below may be available only in particular versions or after purchasing Fah Max.

Information handled by the app

Fah primarily operates on your device. You do not need to create an Awespire account to use the app.

We do not sell your personal information. The current app does not include third-party advertising networks or analytics services that track your activity.

Information you choose to provide through support requests, external websites, or payment services is handled as explained below.

Settings and local app data

Fah stores preferences and app data locally on your device to provide its functionality. This may include your selected charm, language, appearance preferences, timer settings, and custom charm collection.

These settings and custom charm files are not uploaded to Awespire by the app.

Custom charms and user-selected images

When you use Custom Charm, Fah accesses the image you explicitly select or drag into the app. Images may contain personal information, depending on their contents.

Image processing, including background removal, takes place locally on your device. The app saves the resulting charm image and its display name locally so you can select it again later. Fah does not upload these images to Awespire or an online image-processing service.

You can remove saved custom charms using the Delete option. Deleting a custom charm does not delete the original image you selected.

Mouse interaction and desktop effects

Fah uses cursor position and mouse interactions locally to provide charm movement, dragging, and related controls.

When you activate the pull action, Fah may temporarily capture the contents of connected displays in memory to produce background blur and transition effects. These captures are not saved to disk or uploaded by the app and are released when the transition is dismissed or completed.

Fah does not use these interactions or screen captures for advertising or analytics.

Windows actions and authentication

Depending on your settings and available features, Fah can request that Windows lock, sleep, or shut down.

Windows handles authentication when you unlock your device. Fah does not collect your Windows password or provide a replacement Windows sign-in screen.

Fah Max purchases and licence verification

Microsoft Store purchasing and licence verification are planned for Fah Max and may not be available in every build.

When enabled, purchases will be processed by Microsoft Store using your Microsoft account and available payment methods. Fah will use licence information supplied by Microsoft Store to determine whether premium features should be unlocked or restored.

Fah does not receive or store your payment-card details or Microsoft account password. Microsoft handles purchase and account information under its own privacy statement:

https://privacy.microsoft.com/privacystatement

Support requests and external services

If you contact us by email or through the Awespire website, we receive the information you choose to provide. This may include your name, email address, phone number, message, and any attachments you submit.

We use this information to respond to enquiries, investigate reported problems, and provide support. Please avoid sending passwords, payment-card details, or sensitive information that is not needed to explain your issue.

Fah may open external pages for support or optional contributions. The Awespire website is hosted through Shopify, and optional contributions are processed through Razorpay. These services may handle information under their applicable privacy policies. Fah does not receive your payment-card details through the contribution feature.

Optional contributions are separate from purchasing a Fah Max licence.

Internet access

Core charm interactions and timer functions operate locally. Internet access may be needed for Microsoft Store purchases and licence checks, external support pages, and contribution links.

External services may receive information ordinarily associated with using their services, such as network, browser, account, or transaction information. Their privacy policies explain their handling of that information.

Your choices and deletion

You can change available settings within Fah and delete individual custom charms from the app.

For the Microsoft Store version, Windows may provide a Reset option under Settings > Apps > Installed apps > Fah > Advanced options. Resetting clears the app’s local data and preferences.

Deleting local app data does not delete support messages you have sent or transaction records held by Microsoft or other payment providers. Contact us about information you have provided directly to Awespire. Requests concerning Microsoft or Razorpay records should also be directed to the relevant provider.

We retain support information only for as long as reasonably needed to address the enquiry, maintain necessary business records, or meet applicable legal obligations.

Security

We use reasonable measures to protect information provided to us. Local app data is also subject to your device’s security, access controls, and backup settings. No storage or transmission method can be guaranteed completely secure.

Children’s privacy

We do not knowingly collect personal information from children through support services. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

Changes to this policy

We may update this policy when Fah’s features, external services, or information-handling practices change. We will publish the revised policy on this page and update the date above.